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    Shipping & Return Policy

    Shipping Policy

    We ship all our orders fully tracked with GOGO Express, Sonic Express, J&T, or LBC.

    Delivery Time

    Standard Delivery  3-10 Business Days

    All over Philippines

     

    Soon after pick-up you will receive a message on any of your provided contact details with tracking code and estimated delivery time.

    Orders that are not picked up or claimed will be returned to the ownership of Hooked with the customer paying for the return shipping fee.

    Returns/Refund Policy

    In rare cases, we replace damaged/wrong merchandise sent.
    We do not accept size exchanges and color exchanges, please refer to the size chart before purchase.

    Merchandise should be returned within 3 days after receiving, it in it's original unused condition.

    If you need to exchange an item, send us an email entitled "EXCHANGE ITEM" at (hookedphilippines@gmail.com) and tell us why or attach a photo of the merchandise.