FREE STICKERS FOR ALL ORDERS | FREE SHIPPING IF YOU GET 2 SHIRTS

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    FREQUENTLY ASKED QUESTIONS

    SHOPPING

    Once purchase has been successfully made you will receive a email or text notification regarding your order.

    If you wish to cancel your order, you may reach us at hookedphilippines@gmail.com or you can call or text our Hotline number. However, once you received a notification that the your order has already been shipped we wont be cancel it.

    This also means that the invoice is final and can no longer be edited.

    All items are made-to-order, meaning we do not print your item until you order it. We do not accept returns for incorrect sizes, so please double check with our size chart above to ensure that you are selecting the correct size for your item.

    It takes between 3-5 business days for us to manufacture your item. For shipping within the Philippines, we use J&T Express which takes between 2-5 days for delivery.

    PAYMENT

    We have numerous payment methods you can choose from namely: Cash on delivery, credit card, GCash, bank deposit. Just select your preferred payment method upon checkout.

    Please note that GCash has a minimum transaction size of P100. Meaning, your order amount, including shipping, should be P100 and above for you to be able to use them as your payment method.

    We've partnered with Paymongo so you can make secure, convenient and reliable payments via credit card & GCash. If you select any of these payment channel, you will be redirected to new page where you can log in your account. After the transaction, please wait to be redirected back to our site to confirm that your order has pushed through.

    Can't go to the bank? We also have Cash-on-Delivery (COD)!

    During Checkout, select the Cash-on-Delivery (COD) option. You will then receive your Cash-on-Delivery invoice through email, which will have payment instructions and reminders.

    Please remember to prepare the EXACT amount as payment for your order. Our delivery personnel may not always have change.

    Our Logistics staff will get in touch with you confirming your delivery details & Tracking number once the item has been shipped

    Just a reminder: Our stocks are limited, and in-demand. Should you fail to pay for your order, it will automatically be cancelled and your items will be returned to our warehouse so they can be made available to other customers. Repeat offenders of this policy will render their COD option disabled permanently.